Collection And Use Of Personal Information
We may collect personal information when you:
- Purchase one of our products or services, such as a Karate Kids Home Fitness program (“Program”);
- Create your child’s Kids Club Profile;
- Create a Parents Club Profile;
- Sign up to receive email or other marketing communications;
- Enter into a contest or promotion or respond to one of our surveys;
- Visit or register on our Website;
- Contact us with a comment, question or complaint.
When you purchase a product through our Website, we collect your name, address, phone number and debit or credit card-related information for the purposes of processing and administering your payment. We also collect your email address, which we use to send you a temporary password and user name for the Kids Club and Parents Clubs and to communicate with you regarding the Program you purchased (for example, to notify you that your child has reached a certain goal or that you child has not logged-on to the Website for a period of time).
Kids Club/Parents Club Profile:
When you create your child’s Kids Club Profile or a profile on the Parents Club, we collect optional information such as you or your child’s name, age, gender, birthday, likes and dislikes. We use this information to create you or your child’s profile. Your Parents Club profile can only be viewed by you, and your child’s Kids Club profile can only be viewed by you and your child. If you chose to provide you or your child’s birthday, we use it to send you or your child a birthday card. We also collect information you or your child provide relating to your child’s participation in our Program and/or Kids Club, including any test results. We use this information to track your child’s progress. By creating a Parents Club Profile, you are able to monitor your child’s activities and progress with the Program and also obtain additional information on topics such as parenting, health, fitness, coaching and motivation. The Kids Club provides your child with educational games, fun challenges, contests, professional support and motivation.
From time to time, we may obtain your consent to send you marketing or promotional communications about our products, services, promotions or events that may be of interest to you. If you wish to withdraw your consent for such communications, you may do so by contacting us as set out in the “How to Contact Us” section below or by following the “unsubscribe” instructions provided in your email.
Contests, Promotions or Surveys:
When you enter a contest, participate in a promotion, or respond to one of our surveys, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in the contest or promotion and, for surveys, to help us understand our customers and to contact you with follow-up questions. At the time you are entering the contest, promotion or survey, we may ask your permission to send you future marketing information from Kids Home Fitness or its marketing partners. If a contest or promotion is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors, as specified at the time of collection of your personal information. We do not control the use, disclosure or security of your personal information by other sponsors, and recommend you review their respective privacy notices or statements.
The "Refer-a-Friend" and other similar features on our Website permit you to send email to others. This feature requires you to submit your name and email address, as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of you or the email recipient to do so.
When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may retain this information to assist you in the future and to improve our product and service offerings.
Disclosure of Personal Information
Kids Home Fitness will not disclose, trade, rent, sell or otherwise transfer your personal information, without your prior consent, except as otherwise set out herein or as required or permitted by law.
Service Provider Arrangements:
We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments, host our Website, operate certain of its features, serve advertisements on our Website or run our contests and promotions. Your personal information may be stored and processed in the United States by our third party service providers. Our service providers are not authorized to use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.
If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (Canada Post, or other delivery companies we or you select). Our delivery service providers are prohibited from using your personal information for any purpose other than making the delivery.
Sale of Business:
We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Kids Home Fitness or as part of a corporate reorganization or stock sale or other change in corporate control.
Please note that Kids Home Fitness and its service providers must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defence of legal claims.
Information About Our Website
Visiting our Website:
In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.
Tracer Tags & Web Beacons:
Our Website may also use a technology called "tracer tags" or “Web beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and future visitors to our Website.
We may use third parties to serve our advertisements on other websites. These companies may use tracer tags or web beacons to report certain information (but not your name, address, e-mail address or telephone number) about your visits to our Website and the websites which advertise and feature links to our Website, in order to measure the effectiveness of our advertisements.
Third party links and advertisements:
Our Website may include links to third party websites, or advertisements for products and services that may be of interest to you. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. Kids Home Fitness provides links to third party websites as a convenience to the user. The inclusion of any link or advertisement does not imply Kids Home Fitness's endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
Security of Personal Information:
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Kids Home Fitness will never ask you for your password in any unsolicited communication.
We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Access to your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
How to Contact Us
You may contact us at any time if:
you wish to withdraw your name from an e-mail or other marketing list;
you wish to access, update and/or correct inaccuracies in our records of your personal information; or
you have a complaint about the manner in which we treat your personal information.
Kids Home Fitness Inc.
55 Harbour Sq.
What our customers say !
"Thank you for offering this innovative home DVD program. I have found Karate Kids to be an excellent way for children to develop their focus, concentration, discipline and physical fitness."
E. Crawford, Principal of Holy Cross Elementary School
"I bought the Karate Kids Program for my 2 daughters to help them build confidence and self defense skills. After seeing the Team Uniform and reward stickers, my 5 year old son was so excited that I had to buy him one as well! Now the 4 of us all do the lessons together twice a week. It has become a really fun family activity. Thanks Karate Kids!"
The Samson Family
"For my nephews 9th birthday, I sent him the Karate Kids Program, and he loved it! The free shipping was great as we live in different parts of the country. By the way, his parents say that he loves the online Kids Club!"